Defining and exemplifying the underlying “why” of the organization
Establishment and communication of a set of Core Principles
Consistent day-to-day focus, throughout the organization, on the reduction of human error and prevention of events
A culture that promotes openness and integrity, offering every team member maximum opportunity to learn and contribute
A systematic approach to dealing with errors that do occur such that learning is maximized and accountability is internalized
An ongoing process for team, vertical, and horizontal engagement that promotes and recognizes behaviors and interactions aligned with organizational Core Principles
A process for learning and taking actions on lessons learned
A process for recording and recognizing proactive actions taken to remove process/organizational weaknesses and setups for human error
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